Reporting a wrong price

Press Report wrong price under the offer; that one click tells us which offer and which page it was, and queues the offer for a new check.

What we need

Nothing more than the click. If you want to add something, such as the price you saw at the store, use the contact form with the topic "A wrong price" and paste the product page link.

What happens next

1. We record your report as a support ticket and show you its number.
2. We queue the offer for a new check. A store whose pages we read is checked at the next scheduled check, and the scraper runs every 2 hours. A store that sends us a price file is updated at its next fetch, every 6 hours.
3. Our team reads the reports.

Prices we cannot confirm are hidden

When a store's price looks impossible, we hide the offer rather than show it wrong. That happens when the price is zero, or more than 60% below the store's previous price for the same offer. A hidden offer does not count for the lowest price, alerts or the price history. It comes back when the price looks normal again or when we confirm the drop is real.