Prepaid balance, invoices and VAT

You top up your balance by card, every valid click is deducted from it, and each top-up comes with a tax invoice that carries 5% VAT and your TRN.

Topping up

• Open the Top-up tab in the portal, enter the amount before VAT and pay by card on the secure payment page. Only the store owner can top up.
• The smallest top-up is AED 200.00 before VAT.
• The credit is on your balance as soon as the payment is confirmed.

Invoices

Each top-up creates a tax invoice with:

• a number in the form SQ-YEAR-NUMBER;
• the amount before VAT, the VAT rate and amount, and the total;
• your company name and TRN, and ours.

The welcome bonus is added as separate credit and is not part of any invoice.

At zero balance

When your balance reaches zero:

• your offers stay visible and keep their position;
• the button to your shop is replaced by your store name, and shoppers see that your links are paused;
• no clicks are sent to you and none are charged.

The next top-up turns your links back on. The last click before zero can take the balance slightly below zero; the next top-up covers it. The Overview tab highlights your balance when it falls to AED 100.00 or less.

A copy of an invoice

Open the Invoices tab, choose the invoice and use Print to print it or save it as a PDF. The same tab shows your balance history.

Unused credit

Write to us through the contact form if you want to close your account and have unused credit returned.